Часто задаваемые вопросы
FAQ
Do the products comply with national safety & EMC standards?
Manufactured strictly in accordance with GB4943, IEC60950 and IEC62368 safety standards. Built-in multi-protection: overvoltage, overcurrent, short circuit, lightning protection and reverse polarity protection. Suitable for power supply of mobile phones, digital gadgets, small home appliances, surveillance equipment and other devices.
What standard voltages & power ratings are available? Can custom specifications be made?
Standard in-stock options: 5V/9V/12V/24V, power range 12W–150W. Customizable special voltages (3V–48V), power outputs and connectors (DC5521, DC5525, USB, Type-C, C8 inlet, C6 inlet). Polarity can be modified.
What is the input voltage? Wide voltage compatible?
Standard AC100–240V 50/60Hz universal wide voltage, works worldwide, no extra transformer required.
Can output cable length be customized? How to select connectors?
Standard cable length: 1m; customizable from 0.5m to 3m. Standard DC plugs: 5.52.1mm / 5.52.5mm; other plug sizes optional. Thickened cable core; anti-interference ferrite core equipped as standard.
Customization & Sampling
Can we have OEM logo, shell printing and silk-screen? OEM/ODM supported. Customer logo, parameters and model number can be silk-printed on housings. Custom housing color, texture and packaging available.
Lead time for samples & MOQ?
Standard in-stock samples: 3–5 days; custom samples: 3–7 days. Low MOQ for stock items; MOQ of custom orders negotiable. Better prices for bulk orders.
Can you make PD/QC fast chargers?
Supports PD, QC, SCP, FCP and other fast charging protocols. Compatible with fast charging for mobile phones, tablets and laptops, equipped with intelligent identification IC.
Quality, Warranty & After-sales
100% aging test and high voltage insulation test implemented before delivery. Defect rate <0.3%.
What material is the housing? Shock-resistant?
New UL94 V-0 flame-retardant ABS housing, high temperature resistant, anti-drop and fireproof. Optimized heat dissipation structure to avoid overheating during long-hour operation.
Will it damage mobile phones or end devices? Any protection circuits?
Built-in six-fold protection: overvoltage, overcurrent, overload, short circuit, over-temperature and lightning protection. Stable constant voltage & constant current output to prevent damage to terminal equipment.
Delivery lead time?
In-stock items ship same day or next day; regular orders: 7–10 working days; mass bulk orders:15–20 working days. Rush orders acceptable.
Can US/EU/UK/AU plugs be supplied?
Yes. Multiple plug types available: US plug, EU plug, UK plug, AU plug, JP plug, KR plug to fit local power grids.
